RN
Randall N
1 reviews | Active since Oct 2016
29 Jul 2021, 08:10
Keeps calling wanting contact details
A person worked for my wife till last year August when she was retrenched. Now Capfin call's us each day wanting contact details for her. We have lost contact with her and explained this time and again to the Capfin caller. It however looks like they do not get it or are just deaf as the next day we are called again. This is just plain harassment and very poor service.
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Capfin's replyOfficial
29 Jul 2021, 10:28Good day RandallThank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Sincerely
Capfin Customer Services
Capfin's reply29 Jul 2021, 10:28
Official
Good day RandallThank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Sincerely
Capfin Customer Services