HS
Humphrey S

1 reviews | Active since May 2015

15 Jul 2015, 09:26

ITC still not cleares

Hi,<br> I wrote here on hello Peter in the beginning of May requesting assistance with my Capfin loan, I paid off the loan but Capfin did not update my details on the ITC.<br> <br> Capfin rep**** and said it will take approximately thirty days for my name to be cleared, two months later their name still appears against my profile saying I owe them.<br> <br> This has really ruined my life as I can not apply for credit or get approved for anything, to top it all this morning I received an SMS from Capfin saying I should pay my loan immediately.<br> <br> The SMS contained the following reference numbers Capfin loan *** Shoprite Ref No:*** Nimble: ***.<br> <br> Please assist my life is totally ruined because of these guys that I have payed off.<br> <br> Regards,<br> Humphrey.

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Replies (1)
Capfin
Capfin's reply15 Jul 2015, 10:37
Official
Hello Blaza,

Thank you for contacting us with your feedback.

Our sincerest apologies for any inconvenience, an investigation is underway and we will contact you with feedback once concluded.

Kind regards
Customer Service

Best regards,