Is there anybody out there

A month ago my husband made an application to Capfin. They kept on ducking and diving saying that they can't get hold of him. We still have no idea if it has been approved or declined so we are in limbo. All of these sites tell you how easy it is and that you will have money in the bank in a couple of hours. The scary thing is that to apply you have to supply id number, bank statements with account details etc. All of this sensitive info is out there and is going to come back and bite us.