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Pumza X
1 reviews | Active since Jan 2021
22 Jan 2021, 09:15
Irrate customer
Capfin debited my account for 3payments I. December and was supposed to be done with them if I t wasn't for their rude *********** consultants. I was told to pay the remaining R800+ at pep store as I have paid everything but the interest. Got another rude call early Jan and now interest was R900+ made an arrangement but to my surprise this morning I got debited the full installment of R2143 which I do not owe you guys. Please pay me back my Money. I paid y'all everything in December. I'm beyond ****ed right now
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Replies (2)
Capfin's replyOfficial
22 Jan 2021, 11:15Good day Ms Pumza
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply22 Jan 2021, 11:15
Official
Good day Ms Pumza
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
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Pumza X's updateReviewer Update
22 Jan 2021, 12:08Difference has been refunded back to my account. Thank you
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Pumza X's update22 Jan 2021, 12:08
Reviewer Update
Difference has been refunded back to my account. Thank you