TI
Thuso I
1 reviews | Active since May 2017
02 Sept 2020, 06:53
Insipid loan interest
From a total of 1675 in July to date they’re still deducting...what kind of insipid service is Capfin group rendering....I should have done with my installments with this group to date.Why don’t you update your payments? the interest have easily run into the triple digits and that’s more that what I signed for....I was on arrears with 250 rands less 500 rands I paid? You are reaping off your clients in such an economic crisis I call that business selfishness...that’s insane
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Capfin's replyOfficial
02 Sept 2020, 07:48Good day Thuso Itumeleng
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
One of our dedicated consultants will be in contact with you shortly to assist with your query.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
One of our dedicated consultants will be in contact with you shortly to assist with your query.
Sincerely
Capfin Customer Services
Capfin's reply02 Sept 2020, 07:48
Official
Good day Thuso Itumeleng
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
One of our dedicated consultants will be in contact with you shortly to assist with your query.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
One of our dedicated consultants will be in contact with you shortly to assist with your query.
Sincerely
Capfin Customer Services
TI
Thuso I's updateReviewer Update
04 Sept 2020, 23:41How can you say,I skipped 2 months without payments? I only skipped one month due to the unprecedented times and I made a payment of 500 rand was that updated?looking at the statement uploaded there is no 500 rands that I paid and sent proof of payment for April 04 2020.How can my loan amount be standing at this amounts if you have updated all of my payments? I have been fighting with you regarding this Capfin team...under your terms and conditions your interest rates are fixed for a certain period of time under 3.1 and 3.2 disputes it again that you mustn’t exceed the maximum interest rates applicable to my agreement under NCA....is this how we being manipulated because of interest rates?The lending criteria suits the brand profits
TI
Thuso I's update04 Sept 2020, 23:41
Reviewer Update
How can you say,I skipped 2 months without payments? I only skipped one month due to the unprecedented times and I made a payment of 500 rand was that updated?looking at the statement uploaded there is no 500 rands that I paid and sent proof of payment for April 04 2020.How can my loan amount be standing at this amounts if you have updated all of my payments? I have been fighting with you regarding this Capfin team...under your terms and conditions your interest rates are fixed for a certain period of time under 3.1 and 3.2 disputes it again that you mustn’t exceed the maximum interest rates applicable to my agreement under NCA....is this how we being manipulated because of interest rates?The lending criteria suits the brand profits