MH
Myles H
1 reviews | Active since Jul 2021
29 Apr 2025, 12:30
Inflexible customer service
Ridiculous service - you ask for proof of my salary which I provide in detail to you - yet, you reflect it incorrectly and you say that is how your system is set up. You need to learn a lot about customer service and flexibility
Helpful (0)
Replies (3)0
Replies (3)
Capfin's replyOfficial
29 Apr 2025, 12:41Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
Capfin's reply29 Apr 2025, 12:41
Official
Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
MH
Myles H's updateReviewer Update
29 Apr 2025, 12:47Thank you - it should be easy to resolve
MH
Myles H's update29 Apr 2025, 12:47
Reviewer Update
Thank you - it should be easy to resolve
MH
Myles H's updateReviewer Update
29 Apr 2025, 12:58What a ridiculous policy - you only take what the last payment was into my account - even though I sent you a detailed breakdown of all of the payments received which was 4 times what you reflected.
As I stated - ridiculous and inflexible
As I stated - ridiculous and inflexible
MH
Myles H's update29 Apr 2025, 12:58
Reviewer Update
What a ridiculous policy - you only take what the last payment was into my account - even though I sent you a detailed breakdown of all of the payments received which was 4 times what you reflected.
As I stated - ridiculous and inflexible
As I stated - ridiculous and inflexible