CW
Chantel W
1 reviews | Active since Sept 2012
15 Nov 2018, 15:37
Incorrect Credit Bureau submissions
My account was closed on the 5th of October and yous are sending the incorrect information to the various credit bureau that my account is in arrears for 9 months. This is influencing me so badly. You need to update your information with the various credit bureaus and provide me with confirmation that this has been done.
Helpful (0)
Replies (2)0
Replies (2)
Capfin's replyOfficial
16 Nov 2018, 09:07Good day Ms Wentink
Your feedback is important to us.
Please accept our sincere apology for any frustration experienced. An investigation into your query is underway and we will contact you to keep you updated on the progress of this matter.
Kind regards,
Customer service
Your feedback is important to us.
Please accept our sincere apology for any frustration experienced. An investigation into your query is underway and we will contact you to keep you updated on the progress of this matter.
Kind regards,
Customer service
Capfin's reply16 Nov 2018, 09:07
Official
Good day Ms Wentink
Your feedback is important to us.
Please accept our sincere apology for any frustration experienced. An investigation into your query is underway and we will contact you to keep you updated on the progress of this matter.
Kind regards,
Customer service
Your feedback is important to us.
Please accept our sincere apology for any frustration experienced. An investigation into your query is underway and we will contact you to keep you updated on the progress of this matter.
Kind regards,
Customer service
Capfin's replyOfficial
16 Nov 2018, 09:35Good day Ms Wentink
We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer service
We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer service
Capfin's reply16 Nov 2018, 09:35
Official
Good day Ms Wentink
We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer service
We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer service