TS
Thabiso S

1 reviews | Active since Aug 2019

04 Mar 2021, 09:00

INCORECT DATA ON BERRUE

Hi.

I dont have an account with you guys and never have so please i need a letter sent to my email stating that i dont have an account with you and never have, this is urgent as i'm applying for a home loan.

0
Replies (6)
Capfin
Capfin's reply04 Mar 2021, 09:12
Official
Good day Thabiso Segolela
 

Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. 

One of our dedicated consultants will be in contact with you shortly to assist with your query. 
 

Sincerely
Capfin Customer Services

Best regards,

TS
Thabiso S's update04 Mar 2021, 11:33
Reviewer Update
Hi, ths is of a high importance..
TS
Thabiso S's update05 Mar 2021, 07:40
Reviewer Update
I'm only requesting a mire letter..that's all.
TS
Thabiso S's update05 Mar 2021, 09:23
Reviewer Update
You guys are so *********** worse that our government, i have not received any correspondence from you people it been 24hrs and nothing has been done, i'm taking this further..
TS
Thabiso S's update10 Mar 2021, 16:02
Reviewer Update
I have no other choice but to act.

Capfin
Capfin's reply12 Mar 2021, 15:52
Official
Good day Thabiso Segolela
 
We investigated your query and are happy to inform you that the matter has been resolved. 
 
Thank you for your patience during this time, for further assistance, please call us on *** or email ***.
 
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00

Kind regards 
Capfin Customer Services

Best regards,