*********** / FRUSTRATING SERVICE
The full settlement amount was paid into Capfin's FNB account as per the settlement quotation and we called through to confirm receipt of payment and for the account to be updated as it reflected an amount owing.
The consultant and the "Supervisor"advised that it takes 3-4 working days to reflect. I disagree - this was a payment from FNB to FNB - instant !
Kindly escalate this matter and confirm full settlement.
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Capfin's replyOfficial
15 Aug 2019, 14:07 Good day Nashika Krible
Thank you for writing to advise us of your concerns. We regret any inconvenience caused.
Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.
Kind regards,
Customer Services
Thank you for writing to advise us of your concerns. We regret any inconvenience caused.
Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.
Kind regards,
Customer Services
Capfin's reply15 Aug 2019, 14:07
Official
Good day Nashika Krible
Thank you for writing to advise us of your concerns. We regret any inconvenience caused.
Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.
Kind regards,
Customer Services
Thank you for writing to advise us of your concerns. We regret any inconvenience caused.
Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.
Kind regards,
Customer Services