ER
Esther R

1 reviews | Active since May 2019

07 Sept 2019, 10:43

Incompetence

Continuous harassment from Capfin on a account that we do not have first spoke to a Cindy we where told that we do not have an account. Second time Nomandi same story third time we got a call back from Patience which once again could not find an account and told me the problem is resolved. This morning once again a sms. The phone number supp**** on the sms can not help me and i am still waiting for their ***** department to call me back

0
Replies (2)
Capfin
Capfin's reply07 Sept 2019, 12:17
Official
Good day Esther Roode

Thank you for bringing this matter to our attention.

We apologise for any inconvenience caused and will contact  you shortly in order to assist with your query.

Kind regards
Customer Service
Capfin
Capfin's reply07 Sept 2019, 12:31
Official
Good day Esther Roode

Thank you for allowing us the opportunity to resolve the matter.

Feel free to call us  on *** or email *** for any further assistance.

Kind regards
Customer Service