In less than 30 day I was debited 3 times
I lost my job and struggled to pay capfin, I notified them and they told me that they don't care about that, what they need is their money. When I got a job I notified them and they debited money end of November, on the 24th of December and the 28th of December 2018 and I did not agree to a double debit. Now i lost almost R1200 due to a double debit. Why though?
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Replies (3)
Capfin's replyOfficial
02 Jan 2019, 13:37 Good day Moiloa Mojaki
Thank you for contacting us with your feedback.
Please accept apologies for any inconvenience caused. An investigation into this matter is underway and
we will contact you as soon as we can.
Kind regards,
Customer service.
Thank you for contacting us with your feedback.
Please accept apologies for any inconvenience caused. An investigation into this matter is underway and
we will contact you as soon as we can.
Kind regards,
Customer service.
Capfin's reply02 Jan 2019, 13:37
Official
Good day Moiloa Mojaki
Thank you for contacting us with your feedback.
Please accept apologies for any inconvenience caused. An investigation into this matter is underway and
we will contact you as soon as we can.
Kind regards,
Customer service.
Thank you for contacting us with your feedback.
Please accept apologies for any inconvenience caused. An investigation into this matter is underway and
we will contact you as soon as we can.
Kind regards,
Customer service.
's updateReviewer Update
02 Jan 2019, 15:05Capfin does not want to refund me for the amount debited on the 28th. How does a company debit someone's account without their concern. Capfin is ripping us off. No wonder why we fail to progress as a country. It is because of institutions like this which takes pride in making people more poorer
's update02 Jan 2019, 15:05
Reviewer Update
Capfin does not want to refund me for the amount debited on the 28th. How does a company debit someone's account without their concern. Capfin is ripping us off. No wonder why we fail to progress as a country. It is because of institutions like this which takes pride in making people more poorer
Capfin's replyOfficial
02 Jan 2019, 15:10 Good day Mr Mojaki
Kindly note your query has been investigated and we have been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Services.
Kindly note your query has been investigated and we have been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Services.
Capfin's reply02 Jan 2019, 15:10
Official
Good day Mr Mojaki
Kindly note your query has been investigated and we have been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Services.
Kindly note your query has been investigated and we have been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Services.