SN
Samukelisiwe N

1 reviews | Active since Jul 2017

29 Nov 2017, 17:55

I WANT MY NAME

i have been waiting for 5 for my name to be cleared, o can't open even an account. If this is not done I'm gonna have to take this further. I'm going to have to sue you . Someone better fix this as soon as possible I'm tired of waiting.

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Replies (2)
Capfin
Capfin's reply30 Nov 2017, 09:22
Official

Good day Samukelisiwe Ngema

Your feedback is important to us. Please accept our sincere apology for any frustration experienced. An investigation into your query is underway and we will contact you to keep you updated on the progress of this matter.

Kind Regards,

Customer Services

Capfin
Capfin's reply01 Dec 2017, 09:41
Official

Good day Samukelisiwe Ngema

We have investigated your query and are happy to advise that the matter is now resolved . Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.

For any further assistance please call us on *** or email *** .

Kind Regards,

Customer Services