HK
Hanifa K
1 reviews | Active since Dec 2013
28 Feb 2023, 00:14
I WANT MY MONEY
My last debit order date was end of January which I was left with a balance of R1800 and I called in to make an arrangement to may R600 cash from end of Feb to end of April yet they debited R1800 plus ****in R600... I WANT MY MONEY BACK NOW!!! I still have the sms's of the agreed arrangements for the next months. I want the R1800 in my account now!!!!
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Replies (3)0
Replies (3)
Capfin's replyOfficial
28 Feb 2023, 07:14Good day
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply28 Feb 2023, 07:14
Official
Good day
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
HK
Hanifa K's updateReviewer Update
28 Feb 2023, 07:16How long is this going to take. I want my money in my account!!
HK
Hanifa K's update28 Feb 2023, 07:16
Reviewer Update
How long is this going to take. I want my money in my account!!
HK
Hanifa K's updateReviewer Update
28 Feb 2023, 10:58Whoever called me now, you are talking bull**** clearly you guys just want to make money out of people!!! If my balance was R3100 in January with my arrears, the payment went off at end of January which gave me a balance of R1269, 07 and that is the reason why I've made the arrangement to pay the R600 every money to catch up with my arrears but today you guys debited R2400 and yet you're telling me bull**** that I still owe R1200 what bull**** is that... You guys are ****ing ***********, clearly you don't know what the hell you are talking about because the lady I spoke to at the end of January clearly stipulated that my balance will be R1200 after my January debit order... I want my ****in money back!!!! You guys have me the incorrect information so I don't care I want my money
HK
Hanifa K's update28 Feb 2023, 10:58
Reviewer Update
Whoever called me now, you are talking bull**** clearly you guys just want to make money out of people!!! If my balance was R3100 in January with my arrears, the payment went off at end of January which gave me a balance of R1269, 07 and that is the reason why I've made the arrangement to pay the R600 every money to catch up with my arrears but today you guys debited R2400 and yet you're telling me bull**** that I still owe R1200 what bull**** is that... You guys are ****ing ***********, clearly you don't know what the hell you are talking about because the lady I spoke to at the end of January clearly stipulated that my balance will be R1200 after my January debit order... I want my ****in money back!!!! You guys have me the incorrect information so I don't care I want my money