KK
Kagiso K
1 reviews | Active since Feb 2025
25 Feb 2025, 15:30
I took a loan whith them last year… ive been paying them ontime every time… now I’m only left with one final payment of which when I checked on the 30-01-2025 the final balance was R726
I took a loan whith them last year… ive been paying them ontime every time… now I’m only left with one final payment of which when I checked on the 30-01-2025 the final balance was R726.08 but then checking today 25-02-2025 my balance has changed to R879.64… I contacted their CS and the consultant could not explain to me as to how we got to that amount and she eventually said only finance can explain that and whwn I asked to be transferred to finance lo and behold… she could not transfer me and I gave me a number to reception that would transfer me ( *** ) and obviously nobody answered the phone. This is very ridiculous and frustrating how these companies exploit people like this!
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Replies (1)Capfin's replyOfficial
25 Feb 2025, 16:13Good day Sir/Madam
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply25 Feb 2025, 16:13
Official
Good day Sir/Madam
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
