kM
khensani M
1 reviews | Active since Aug 2015
27 Feb 2016, 07:14
I'm so upset
I have a loan with capfin I hv been paying my instalments and suddenly they debiting money out of our agreement range I get paid last day of the month and the agreement was to take money last day of the month not two day before my pay day now it has bounced so who is supposed to pay bank charges for something I did not do because the last day of the month is on a monday 29 Feb not on the 27 Feb. So please fix this because I won't those bank charges it's not my fault
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Capfin's replyOfficial
27 Feb 2016, 08:57Hello xivonomajola@1,
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.
Kind Regards,
Customer Services
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.
Kind Regards,
Customer Services
Best regards,
Capfin's reply27 Feb 2016, 08:57
Official
Hello xivonomajola@1,
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.
Kind Regards,
Customer Services
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
We would like apologise for any inconvenience caused by this. We will investigate the matter and our office will be in contact with you.
Kind Regards,
Customer Services
Best regards,