Horrible Service that Will **** you
<p>I have paid up my Loan. However, I haven’t received any statement in 8 Months and My Credit Record Was never updated since. It shows that I am a Bad payer were else I have paid my debt and still they won’t have sent me a statement. This is terrible exploitation of consumers and bad service. Now my life is on hold because of them. I cannot even open an account or buy anything on credit. I might as well be dead.</p>
Good day Ms Teressa Malatji
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.
Kind regards
Customer Services
Good day Ms Teressa Malatji
Thank you for taking the time to provide us with your feedback.
We are very sorry to hear that the service you received from our Call Centre did not meet the required standards . Please accept our sincere apologies and rest assured that we will investigate the matter. Our office will be in contact with you shortly.
Kind regards
Customer Services
Good day Ms Teressa Malatji
We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Services
Good day Ms Teressa Malatji
We have investigated your query and are happy to advise that the matter is now resolved .Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you.
For any further assistance please call us on *** or email *** .
Kind regards
Customer Services