1 reviews | Active since May 2016

25 Mar 2020, 19:06

Horrible service

Absolutely disgusting service from Capfin!!!!!!! My father app**** for a loan from them on the 20th of March 2020, after the documents were scanned at one of their branches PEP Cell they confirmed he will get feedback same day. After several emails sent to them as to what the outcome is they only responded today with the best excuse... All applications are placed in hold due on to this Corona Virus....... However this application was done long before the national announcement made. I do have all the emails for proof of communication between him(my father) and them (Capfin). Please do not promote false adverti*****t all over cause there are people that do need your service for various reasons.

Once again your service sucks big time!!!!!!!!!!

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Replies (1)
Capfin
Capfin's reply26 Mar 2020, 07:58
Official
Good day Candice Logan Fortein Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologise for any inconvenience this may have caused you. Please allow us to investigate the matter and get back to you. 
 SincerelyCapfin Customer Services