Horrible Service

I am very disappointed and this is my second complaint here on the same issue, after spending almost 30 minutes explaining myself and your associate apologising you still deducted R1592? from R60? how? it's a mistake that was done by your staff member to give me settlement amount over the phone. You have been harassing me for R257.20 and you never mentioned R1592, your associte assured me i only owe R257.20? After our call i am sure i received 5 more calls that i requested a call back? This is costing me my peace and your mistake is now inconveniencing me financially. Capfin: You promised to pay R257.20 on 29-Mar on your Personal Loan *** via Pay@ at PEP or Ackermans. Use Pay@ *** Ts&Cs apply