Horrible Customer Service

Dealing with Capfin this past two weeks has been an absolute disgrace!

I have been in contact with at least 10 - 15 people and not one of them could assist me accordingly! Every time I speak to customer service I am advised to speak to the legal department and for two weeks they have never answered the phone once.

Worst of all, they tell me my account has been handed to a different company to handle, that company tells me that the account is back with Capfin and just no at Capfin knows what is going on with my account. How is that even remotely professional service???

All I need is a settlement amount for me to settle my account.