SM
Saadigha M

1 reviews | Active since Sept 2020

15 Sept 2020, 07:44

HARREST

I app**** for several times and always received good service. Recently discovered Capfin do not provide Retrenchment benefits (Found it weird that it was never disclosed) anyway... Send my documents and uploaded it to my profile . Consultant called and I explained my situation.. now I'm being received calls daily, As explained to the first consultant RETRENCHMENT is not something u plan for in this time we facing.. I am highly irrated for receiving calls everyday .. how is this even normal?? I would like to lay a formal complaint. I just received another call 7:28 explaining the same thing..

0
Replies (2)
Capfin
Capfin's reply15 Sept 2020, 08:51
Official
Good day Saadigha M

Thank you for bringing your concern regarding our Collections process to our attention. 

We will investigate your query  swiftly and one of our team members will contact you as soon as possible.

Kind regards

Customer Service



Best regards,

Capfin
Capfin's reply15 Sept 2020, 09:47
Official
Good day Saadigha M

Thank you for allowing us time to engage with you regarding your concerns and the opportunity to resolve the matter.

Feel free to call us  on *** or email *** for any further assistance.

Kind regards

Customer Service


Best regards,