SD
Sindisiwe D

1 reviews | Active since Jul 2011

26 Mar 2015, 10:47

Harrassment and Breach of Trust

Good day,<br> <br> Biggest mistake I ever made was take loan with Capfin, as now they are harassing private individuals that I gave as additional contacts that know me. Capfin has my email address as well as my cell no, but now they are calling private individuals harassing them to remind me to pay, like really? This is breach of confidentiality and seeking to embarrass a debtor by calling others and informing them that I owe them money.<br> I don't know why they need to call me everyday, when I am making payments into the account. Please can you refrain from the harassing behaviour?<br>

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Replies (1)
Capfin
Capfin's reply26 Mar 2015, 10:52
Official
Hello SindiDimba,

Thank you for bringing the matter to our attention.

We are very sorry to hear about the situation. The situation will be investigated and someone from Capfin will contact you as soon as possible.

Regards,
Customer Services