MM
Makhosazana M

1 reviews | Active since Dec 2013

26 Jul 2023, 15:27

harrasing calls

I missed a months payment on my repayment, I received a call mid July and requested to pay the half of the overdue amount end of July, I have been receiving multiple calls from Capfin's agents about the same thing to the point that they are now calling my work number as if i have been missing or not paying my account at call, this is now being harassed over 1 months payment of R1100. please fix this as it is giving me a bad image at work i cant be harrased like im not paying Capfin at all over a months missed payment really.

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Replies (1)
Capfin
Capfin's reply26 Jul 2023, 15:37
Official
Good day
 
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.  

Your query has been assigned to a consultant who will contact you shortly. 
 
Sincerely
Capfin Customer Services