KM
Khutso M

1 reviews | Active since Mar 2023

15 Apr 2025, 12:27

Harrased

I'm being harassed by this company. I called in an was declined but now they calling me every 30 min since Friday this must stop because u couldn't help me when I called to complain ur assessment was based on my old account an wanted to give u my new account with my salary paid in an you guys refused an said it's a decline so can I stop being harrased please

0
Replies (3)
Capfin
Capfin's reply15 Apr 2025, 12:38
Official
Good day

Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution. We apologise for any inconvenience this may have caused you.
SincerelyCapfin Customer Services
KM
Khutso M's update19 Apr 2025, 12:21
Reviewer Update
I don't understand because I was called on Thursday an lady quested I send my proof of payment. I did an now I'm unable to log in my profile. An now you want me to rate what am I eating if you have not responded back yet.
KM
Khutso M's update19 Apr 2025, 12:22
Reviewer Update
My request was not resolved please stop lying. I'm still waiting for feedback since I send my documents on Thursday an lady said she will call me back an she has not an I'm not able to log in my profile as well since Thursday