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alida P

1 reviews | Active since Feb 2020

27 Sept 2021, 11:27

Harassing the wrong person

My domestic borrowed money from Capfin, gave up my number and now they are harassing me sometimes 5 times a day. I have spoken to numerous people who said they will remove my number as it was given to them without my permission. i have been told your number was removed just to get a phone call 30 mins later from them again. i have requested that the Regional Area Manager from Capfin call me but surprise surprise no call!!!!!!

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Replies (1)
Capfin
Capfin's reply27 Sept 2021, 14:35
Official
Good day Alida Potgieter
 
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution. 
 
We apologise for any inconvenience this may have caused you. 
 
Sincerely
Capfin Customer Services