EM
Edwin M

1 reviews | Active since Nov 2014

25 Nov 2015, 05:50

harassed by debt collectors for settled account

I am constantly harassed by capfin debt collectors to pay R450 which they claim is outstanding on the repayment of a loan I took out last year. I have settles the outstanding debt in December 2014 where I was given a settlement amount by the debt collector at the time, however 3 months back I started receiving calls from another capfin debt collector claiming that I still owe capfin R450 from the initial loan that I settled. What I do not understand is that I was given a settlement amount and I paid the amount stated in full, so I do not understand the constant harassment which is also affecting my credit record very badly as I have been listed on ITC by your debt collectors as a non payer. Please sort this out as it is really affecting my credit history.

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Replies (1)
Capfin
Capfin's reply25 Nov 2015, 07:18
Official
Hello Edwin25,

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused.

Your matter is a priority for us and is currently receiving our full attention.

We will contact you soon.

Kind regards,

Customer Service