1 reviews | Active since Nov 2014
harassed by debt collectors for settled account
I am constantly harassed by capfin debt collectors to pay R450 which they claim is outstanding on the repayment of a loan I took out last year. I have settles the outstanding debt in December 2014 where I was given a settlement amount by the debt collector at the time, however 3 months back I started receiving calls from another capfin debt collector claiming that I still owe capfin R450 from the initial loan that I settled. What I do not understand is that I was given a settlement amount and I paid the amount stated in full, so I do not understand the constant harassment which is also affecting my credit record very badly as I have been listed on ITC by your debt collectors as a non payer. Please sort this out as it is really affecting my credit history.
Thank you for writing to advise us of your concerns.
We regret any inconvenience caused.
Your matter is a priority for us and is currently receiving our full attention.
We will contact you soon.
Kind regards,
Customer Service
Thank you for writing to advise us of your concerns.
We regret any inconvenience caused.
Your matter is a priority for us and is currently receiving our full attention.
We will contact you soon.
Kind regards,
Customer Service
