MT
Mahendren T
1 reviews | Active since Mar 2009
20 Nov 2020, 15:55
Getting spammed by Capfin
I'm not a client of capfin and when I received a phone call regarding an outstanding payment on a loan I was immediately surprised.
So I called and the consultant confirmed that I had no loans with Capfin. However, I still receive 2 calls daily from an automated service indicating that I have to settle my loan.
I called in again just now to request that Capfin do not call my anymore. But the consultant could not assist as the "outbound department" deals with such calls. And there is no way for me to contact the outbound department.
This is frustrating, please remove me from your system - including traces of my phone number
Helpful (0)
Replies (2)0
Replies (2)Capfin's replyOfficial
20 Nov 2020, 16:29Good day Mahendren
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply20 Nov 2020, 16:29
Official
Good day Mahendren
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's replyOfficial
24 Nov 2020, 09:35Good day Mahendren
We are pleased to have engaged with you and that your situation has been resolved.
For any further assistance please call us on *** or email ***.
Kind regards
Customer Services
We are pleased to have engaged with you and that your situation has been resolved.
For any further assistance please call us on *** or email ***.
Kind regards
Customer Services
Best regards,
Capfin's reply24 Nov 2020, 09:35
Official
Good day Mahendren
We are pleased to have engaged with you and that your situation has been resolved.
For any further assistance please call us on *** or email ***.
Kind regards
Customer Services
We are pleased to have engaged with you and that your situation has been resolved.
For any further assistance please call us on *** or email ***.
Kind regards
Customer Services
Best regards,
