KX
Khuselwa X
1 reviews | Active since Sept 2018
01 Aug 2025, 13:01
*********** from Your Finance department
June 28 I was debited while my actual date of debit is the 29th of each month and it was not a weekend Capfin is now harrasing me that I did not pay they debited I sent the proof to collections on the 30 June till today not yet resolved but endless calls fro. Stupid collections daily even if I tell them they keep on telling me same story it’s African bank that didn’t send information but for the whole 30 days ???? You are harassing me as early as 7Am I receive calls and when I ask what should I do because I sent the proof the is no Answer even Anthea is sending auto response the is no clarification when and how this will be resolved my credit score is affected
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Replies (2)Capfin's replyOfficial
01 Aug 2025, 13:58Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's reply01 Aug 2025, 13:58
Official
Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
KX
Khuselwa X's updateReviewer Update
01 Aug 2025, 14:05I’m waiting for the call
KX
Khuselwa X's update01 Aug 2025, 14:05
Reviewer Update
I’m waiting for the call
