NJ
Nonjabulo J

1 reviews | Active since Nov 2013

01 Oct 2021, 11:47

**********ly overstating interest and charging interest

I according to my statement I was owing 156.20 and the final installment was supposed to be paid on 1 October. I paid on 30 September the 156.20 days. On 1 October they added service fees and interest. I'm shock how can you add interest and service fees after settling my account. When I check the statement they have adjusted my payment after paying. Now I have to 156.20 again for November. This is ***** and continue riping us off.

0
Replies (1)
Capfin
Capfin's reply01 Oct 2021, 12:22
Official
Good day  Nonjabulo Jiyana  
Thank you for getting in touch with us. An investigation into your query is underway. One of our consultants will be in contact with you

Sincerely

Capfin Customer Services