KS
Kishore S

1 reviews | Active since Mar 2019

14 Dec 2019, 08:52

***** debits

Would give no star but I cannot proceed. Debits are for the 27th but in December they debited my account on the 13th. They cannot explain anything and blame my bank and sent me a t and c which states a day b4 if on a weekend or p/holiday. My credit rating is affected and I have to pay additional charges for an unpaid debit.

Now it will be even harder to get a loan with this bad rating

0
Replies (2)
Capfin
Capfin's reply17 Dec 2019, 10:46
Official
Good day Kis**** Salikram

We appreciate that you took the time to bring this matter to our attention.

We will investigate your query  swiftly and one of our team members will contact you as soon as possible.

Kind regards

Customer Service

Best regards,

Capfin
Capfin's reply19 Dec 2019, 14:42
Official
Good day Kis**** Salikram

We have investigated the situation and would like to provide you with the relevant feedback.  We have tried to call you but have not been able to reach you and have therefore emailed you our findings. 
Feel free to call us  on *** or email *** for any further assistance.

Kind regards

Customer Services

Best regards,