JV
Jabulile V
1 reviews | Active since Feb 2023
22 Feb 2023, 10:34
*****
I made a loan enquiry first week Jan sent all my documents which was scanned by a cashier at Ackerman's but later on that day i got an email from cap fin saying that they can't give me a loan cause my documents are not clear. I just ignored the email because I did not need the loan anymore what caught my surprise is i just realised that there is now a loan am owing of R8000
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Replies (5)
Capfin's replyOfficial
22 Feb 2023, 10:56Good day,
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply22 Feb 2023, 10:56
Official
Good day,
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
JV
Jabulile V's updateReviewer Update
22 Feb 2023, 11:16can you please attend to it as soon as possible to show this is ***** client who need loans take time to get it but because this was a **** or ***** it was approved immediately ...can you please attend to this because am going to report this matter to the ombudsman
JV
Jabulile V's update22 Feb 2023, 11:16
Reviewer Update
can you please attend to it as soon as possible to show this is ***** client who need loans take time to get it but because this was a **** or ***** it was approved immediately ...can you please attend to this because am going to report this matter to the ombudsman
JV
Jabulile V's updateReviewer Update
22 Feb 2023, 13:05this is frustrating.
JV
Jabulile V's update22 Feb 2023, 13:05
Reviewer Update
this is frustrating.
Capfin's replyOfficial
22 Feb 2023, 14:16 Good day,
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply22 Feb 2023, 14:16
Official
Good day,
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly.
Please accept our sincere apology for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
JV
Jabulile V's updateReviewer Update
22 Feb 2023, 14:35an agent just called and asked me for certain documents to be sent via email, but she said she will send me and email then I reply to it, but it's been 2hours already. where should I send the affidavit?
JV
Jabulile V's update22 Feb 2023, 14:35
Reviewer Update
an agent just called and asked me for certain documents to be sent via email, but she said she will send me and email then I reply to it, but it's been 2hours already. where should I send the affidavit?