flagged account unfairly.

Good Day,

I trust you are well,

My name is Emily, I am sending this email disheartened, trying to clear my name I have been trying to clear my name from last year and no help at all and my life is stuck now because of the “under debt review” status reflecting on my name with Capfin. I have called almost all the credit bureaus included in this email and every person I spoke to said I am not under debt review as the withdrawal forms were received immediately and updated on the system.

I FAIL to understand why CAPFIN is flagging my account with that status as whereas I have paid up their loan which I was paying from my own bank account and to any debt review company, I tried to apply for a loan and I was informed that my loan with Capfin shows that the last payment was in 2021 and I am under debt review. I have contacted CAPFIN and explained everything but I was told that I must contact NCR to remove my name from being under debt review and when I called NCR they checked on their system and I told me that from their side it doesn’t show that I am not under debt review.

Can I kindly ask any credit bureau to clear my name and update on the system so that all my creditors can update from their side, I am begging this is painful I am currently my accounts from my own bank account but I am being punished I strongly feel it’s unfair. Why should I wait for 5 years to be cleared even though I am not under debt review.

Your assistance is highly appreciated.

Thanks