kN
katlego N

1 reviews | Active since Dec 2015

23 Dec 2015, 13:52

FENWICK BISHOP ATTORNEYS

Am so shocked bythe treatment I received from the attorneys handling capfin's account...the call center for fenwick bishop attorneys.<br> I am every upset at the moment because I fail to understand how another human being can treat another like this...I called them today around 13hoo to ask for an email address because I settled my account I wanted to forward them the payment proof.. spoke to this guy called MOSES MKHALI not even sure if that's his real surname. This guy was so rude...I felt like working into that call center.. he was eating while talking to me...not professional at all.. he told me that I was not his customer, capfin is the customer..<br> I fail to understand how CAPFIN can allow such behaviour to be associated with their brand..i think capfin should just hire a new call center or attorneys if they would want us to be future customers still.... <br> I JUST WANT THEM TO CLEAR MY NAME

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Replies (1)
Capfin
Capfin's reply23 Dec 2015, 14:44
Official
Hello katlimotho,

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused.

Your matter is a priority for us and is currently receiving our full attention.

We will contact you soon.

Kind regards,

Customer Service

Best regards,