LM
Lwazi M

1 reviews | Active since Oct 2021

28 Feb 2022, 21:13

Faulty debicheck mandate

I app**** for a loan it says that a debi mandate has to be approved which was approved but no payment was made please advise, I require the loan for a funeral.

0
Replies (2)
Capfin
Capfin's reply01 Mar 2022, 16:31
Official
Good day Lwazi M
 
Thank you for alerting us to your concerns regarding the processing of your Capfin loan application. 

Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.  
 
Sincerely
Capfin Customer Services 

Best regards,

Capfin
Capfin's reply01 Mar 2022, 16:38
Official
Good day Lwazi Mgoqi
 
Thank you for your patience during this time. We are pleased that a satisfactory resolution has been reached.
 
For further assistance, please call us on *** or email ***
 
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00 
* Saturday and Public Holidays 08:00 – 13:00 

Kind regards 
Capfin Customer Services

Best regards,