NA
Nazmeera A
1 reviews | Active since Sept 2016
14 May 2019, 16:49
False promises and advertising
Was called on Friday indicating that my application is approved after Icomplained then received a message to say it has been declined due to me not banking with any bank other than bidvest however this was discussed with the lady that called on Friday
No information on your website says this false advertising
Helpful (0)
Replies (2)0
Replies (2)
Capfin's replyOfficial
16 May 2019, 13:13Good Day Nazmeera
We appreciate you bringing this matter to our attention.
We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind Regards
Customer Service
We appreciate you bringing this matter to our attention.
We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind Regards
Customer Service
Capfin's reply16 May 2019, 13:13
Official
Good Day Nazmeera
We appreciate you bringing this matter to our attention.
We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind Regards
Customer Service
We appreciate you bringing this matter to our attention.
We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind Regards
Customer Service
Capfin's replyOfficial
18 May 2019, 10:04Good Day Nazmeera
We have investigated the situation and emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind Regards
Customer Service
We have investigated the situation and emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind Regards
Customer Service
Capfin's reply18 May 2019, 10:04
Official
Good Day Nazmeera
We have investigated the situation and emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind Regards
Customer Service
We have investigated the situation and emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind Regards
Customer Service