JJ
Jan J

1 reviews | Active since Feb 2013

10 Jun 2021, 15:19

False payment arrangement and forcing debuchecks througj your bank.

Calling you and making false payment arrangements and then force a debicheck through you bank without you accepting the debicheck.

0
Replies (2)
Capfin
Capfin's reply10 Jun 2021, 15:29
Official
Good day Jan Steph**** Joubert
 
We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact with you shortly. 
 
Sincerely
Capfin Customer Services
Capfin
Capfin's reply14 Jun 2021, 07:21
Official
Good day Jan Steph**** Joubert
 
 
Thank you for your patience during this time. We are pleased that a satisfactory resolution has been reached.
 
For further assistance, please call us on *** or email ***
 
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 - 18:00
* Saturday and Public Holidays 08:00 - 13:00
 
Kind regards 
Capfin Customer Services