MK
Mahomed K
1 reviews | Active since Nov 2019
08 Jan 2026, 12:35
Expired mandate
imagine applying for a loan and you have to approve the debit mandate on your app, i did not spend 5 minutes but i went to my app only for to find that it has expired.
you then call capin and ask if they can send a new mandate only to be told you have to wait 7 days imagine.
I've app**** before months ago and everything went smoothly I've even recommended it close people are me
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Replies (2)
Capfin's replyOfficial
08 Jan 2026, 13:03Good day,
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply08 Jan 2026, 13:03
Official
Good day,
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.
Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
MK
Mahomed K's updateReviewer Update
10 Jan 2026, 16:43Yes my matter was resolve very fast, wish I could change my rating
MK
Mahomed K's update10 Jan 2026, 16:43
Reviewer Update
Yes my matter was resolve very fast, wish I could change my rating