MM
Moipone M

1 reviews | Active since Jan 2018

22 Mar 2019, 21:12

EARLY DEBITS ??

Please stop with the early debits, if I say to you my salary date is the 25th can you debit on the 25th or on the Monday if the 25th falls on the weekend? I don’t understand why I am always debited on the Friday is the 25th falls on a weekend or on a Monday. I got an sms from my bank this morning “reminding” me to fund my account. It is the freaking 22nd and the 25th falls on a Monday. Stop being pests

0
Replies (1)
Capfin
Capfin's reply23 Mar 2019, 12:53
Official
 Good day Ms Masilo
Thank you for contacting us with your feedback and alerting us to your frustration regarding the debit order taken on your account.
 We would like apologise for  any inconvenience caused by this. We will investigate the matter and our office will be in contact with you. 

Kind Regards
Customer Service

Best regards,