PS
Patiencesokolofarore S

1 reviews | Active since Dec 2023

22 Mar 2024, 09:21

Early debit order and customers incurred bank fees

Never take a loan with this company. It has no regard for its customers. How do you debit my account bank today while knowing very well that i am getting paid on Monday the 25th? This has resulted in an insufficient funds fee. Now as your customer i must pay for these fees. Is it a crime to have a lone with you? You want to see your customers going bankrupt? How am I going to service my monthly debts if i now have to pay for fees that are generated by you? Check your so called terms as it is disadvantaging your already struggling customers. This practice is ********. I will never do business with you ever again and will never recommend you to anyone, i will actually discourage people from doing business with you. I will use in social media to boycott your services.

0
Replies (2)
Capfin
Capfin's reply22 Mar 2024, 09:38
Official
Good day,
 
We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact with you shortly. 
 
Sincerely
Capfin Customer Services


PS
Patiencesokolofarore S's update22 Mar 2024, 10:10
Reviewer Update
Good day,

I don’t need you to contact me. All I need is for you to respond here, whether you are going to cover the bank fees or not. Other than that, do not waste my time, I have better things to do.

Regards