KS
Kevin S

1 reviews | Active since Jul 2015

26 Mar 2022, 06:54

Double debited and wrong amounts

You are a bunch of *******. When I was called the women told me the amount payable is R2100 per month. Now I'm getting debited R2900 per month. Also I have been double debited this MONTH! What the hell!!!!

0
Replies (2)
Capfin
Capfin's reply26 Mar 2022, 08:37
Official
Good day Kevin Slabbert
 
We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact with you shortly. 
 
Sincerely
Capfin Customer Services

Best regards,

Capfin
Capfin's reply28 Mar 2022, 13:37
Official
Good day Kevin Slabbert

Thank you for allowing us the time to discuss your concerns.

We are pleased to inform you that the matter has been resolved.
For further assistance, please call us on *** or email ***.Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00 
* Saturday and Public Holidays 08:00 – 13:00

Kind regards

Capfin Customer Services

Best regards,