MT
Michelle T

1 reviews | Active since Mar 2009

09 May 2019, 13:33

DOUBLE DEBIT - BANK CHARGES TO BE REFUNDED

Double debit. I called to confirm that account will be credited on the 2nd. Debit came off on the 29/04/2019 (reference number ********** 7-001) R1052.26 I was inconvenienced by having a double debit and charged a returned fee of R135.00 by ABSA. I want the money reimbursed to me, as this was not due to my lack of funds.

0
Replies (1)
Capfin
Capfin's reply10 May 2019, 10:25
Official
Good day Ms Tal****d

We appreciate you raising the matter with us . We will contact you soonest and will endeavour to investigate this issue thouroughly and swiftly. 

We sincerely apologize for your experience.

Kind Regards
Customer Service