MT
Michelle T
1 reviews | Active since Mar 2009
09 May 2019, 13:33
DOUBLE DEBIT - BANK CHARGES TO BE REFUNDED
Double debit. I called to confirm that account will be credited on the 2nd. Debit came off on the 29/04/2019 (reference number ********** 7-001) R1052.26 I was inconvenienced by having a double debit and charged a returned fee of R135.00 by ABSA. I want the money reimbursed to me, as this was not due to my lack of funds.
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Replies (1)Capfin's replyOfficial
10 May 2019, 10:25Good day Ms Tal****d
We appreciate you raising the matter with us . We will contact you soonest and will endeavour to investigate this issue thouroughly and swiftly.
We sincerely apologize for your experience.
Kind Regards
Customer Service
We appreciate you raising the matter with us . We will contact you soonest and will endeavour to investigate this issue thouroughly and swiftly.
We sincerely apologize for your experience.
Kind Regards
Customer Service
Capfin's reply10 May 2019, 10:25
Official
Good day Ms Tal****d
We appreciate you raising the matter with us . We will contact you soonest and will endeavour to investigate this issue thouroughly and swiftly.
We sincerely apologize for your experience.
Kind Regards
Customer Service
We appreciate you raising the matter with us . We will contact you soonest and will endeavour to investigate this issue thouroughly and swiftly.
We sincerely apologize for your experience.
Kind Regards
Customer Service
