JN
Jeska N

1 reviews | Active since May 2025

23 Jan 2026, 15:32

Double debit

Good day, Please assist, I just got debited twice for the loan, but I paid it off, and I was supposed to get a refund, then reversed it to close the balance. Now I am owing again, how so? I paid off the loan.

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Replies (1)
Capfin
Capfin's reply23 Jan 2026, 16:15
Official
Good day 
 

Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query. 
 

Sincerely

Capfin Customer Services