JD
Jacqueline D
1 reviews | Active since Nov 2012
01 Sept 2025, 15:37
DONT TAKE LOANS WITH THEM
Very bad service dont take loans with these people. We settle a loan more than a year ago and just today got amail that the settle amount given to us was wrong and we now ow them ore than R6000 because the settlement amount was paid R800 short but we paid the amount that was given to us. I WANT A MANAGER TO PHONE MY HUSBAND ASAP THIS IS NOT ACCEPTABLE AT ALL HOW COULD YOU DO THIS PHONE US A YEAR AFTER SETTLEMENT. After asking them to speak to manager the drop the call in my husbands ear.
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Replies (4)
Capfin's replyOfficial
01 Sept 2025, 15:45Good day
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply01 Sept 2025, 15:45
Official
Good day
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
JD
Jacqueline D's updateReviewer Update
01 Sept 2025, 16:35YES SORT THIS IF YOU GAVE US A SETTLEMENT A.OUNT FROM YOUR ONLINE PORTAL AND NOW AFTER A YEAR YOU WANT TO COME AND SAY WE OWE YOU R6102.02 THEN THERE IS S BIG PROBLEEM WITH YOUR ONLINE SETTLEMENT OPTION AND NOW YOUR MAKING IT THE CLIENTS FAULT. NOT EVEN 1 PHONE CALL FOR A YEAR I PAID A SETTLEMENT AMOUNT OF R25500 IN 14 NOV 2024.
JD
Jacqueline D's update01 Sept 2025, 16:35
Reviewer Update
YES SORT THIS IF YOU GAVE US A SETTLEMENT A.OUNT FROM YOUR ONLINE PORTAL AND NOW AFTER A YEAR YOU WANT TO COME AND SAY WE OWE YOU R6102.02 THEN THERE IS S BIG PROBLEEM WITH YOUR ONLINE SETTLEMENT OPTION AND NOW YOUR MAKING IT THE CLIENTS FAULT. NOT EVEN 1 PHONE CALL FOR A YEAR I PAID A SETTLEMENT AMOUNT OF R25500 IN 14 NOV 2024.
JD
Jacqueline D's updateReviewer Update
09 Sept 2025, 12:42RELAY YOU DID THIS Your account has been handed over to us now. *** and this is not evennour mestake. Im going to sosial media with this. IM GOING TO PUT THIS ON TIKTOK AND FACEBOOK. IS THIS OUR PROBLEM FOR SETTELING A ACCOUNT WITH THE AMOUNT THAT WAS GIVEN TO US BY YOU. NEVER FOR ALMOST A YEAR HAVEN'T WE BEE PHONED NOTHING AND NOW WE OWE YOU MONEY OVER R6000 with how many client do ypu do this.. This is unacceptable
JD
Jacqueline D's update09 Sept 2025, 12:42
Reviewer Update
RELAY YOU DID THIS Your account has been handed over to us now. *** and this is not evennour mestake. Im going to sosial media with this. IM GOING TO PUT THIS ON TIKTOK AND FACEBOOK. IS THIS OUR PROBLEM FOR SETTELING A ACCOUNT WITH THE AMOUNT THAT WAS GIVEN TO US BY YOU. NEVER FOR ALMOST A YEAR HAVEN'T WE BEE PHONED NOTHING AND NOW WE OWE YOU MONEY OVER R6000 with how many client do ypu do this.. This is unacceptable
JD
Jacqueline D's updateReviewer Update
17 Oct 2025, 01:36PEOPLE PLEASE THINK BEFORE TAKING A LOAN WITH THIS PEOPLE I WAS HANDED OVER AFTER A SETTLEMENT AMOUNT WAS GENERATED FROM THEIR AUTO SETTLEMENT ON THEIR SITE. WE PAID R25000 CASH FOR SETTLEMENT AND NEVER HEARD FROM THEM AGAIN UNTIL 9 MONTHD THEY START PHOING US TO TEL US THERE WAS A MIS PAYMENT OF R3000 BUT SORRY WE ARE IN ARREARS WITH R6000 BECAUSE THEY NEVER PHONED OR FOLLOWED UP. SO THEY HANDED US OVER FOR THE AMOUNT. THAT WAS NOT OUR MISTAKE. JUST SORRY YOU NEED TO PAY. BAD SERVICE THINK TWISE
JD
Jacqueline D's update17 Oct 2025, 01:36
Reviewer Update
PEOPLE PLEASE THINK BEFORE TAKING A LOAN WITH THIS PEOPLE I WAS HANDED OVER AFTER A SETTLEMENT AMOUNT WAS GENERATED FROM THEIR AUTO SETTLEMENT ON THEIR SITE. WE PAID R25000 CASH FOR SETTLEMENT AND NEVER HEARD FROM THEM AGAIN UNTIL 9 MONTHD THEY START PHOING US TO TEL US THERE WAS A MIS PAYMENT OF R3000 BUT SORRY WE ARE IN ARREARS WITH R6000 BECAUSE THEY NEVER PHONED OR FOLLOWED UP. SO THEY HANDED US OVER FOR THE AMOUNT. THAT WAS NOT OUR MISTAKE. JUST SORRY YOU NEED TO PAY. BAD SERVICE THINK TWISE