doing ***** with our details opening loans we dont have knowledge of

I reported the matter to capfin , as they saw my review here ,they quickly called me 2 weeks ago .promised to assist me ,as they claiming I took a loan from them 2013 I called several times to comfim ,indeed on their system it appears I took a loan .they asked me to send them an affidavit I did, I asked for a contract of that loan and all details. They ghosted me don't reply even in raids. Their Consultant don't even know what they saying. I called DMC as well they said capfin gas never send them anything regarding my profile about the loan. But all of their Consultant claim I was handed over to DMC .I'm definitely taking a legal route and ncr hope they also help me quickly. I will expose capfin I'm definitely sure there's more victims. I never took a loan from capfin.