DO NOT TRUST CAPFIN
Do not go with Capfin for your choice of loan if you need cash in a hurry. Capfin is not accommodating and will ***** you over in December. I advised them I would not be able to make a payment prior to my original payment date for December as I will only be paid according to my original payment date.
They have advised that as the payment is automatic I that if I have money in my account it will be deducted on 13 December.
I have informed them that I recently moved into a new home and the funds I have is literally all I have till pay day but they are a bunch of unsympathetic people and are unwilling to assist.
If you looking for a reputable loan provider go with Wonga as they let me choose the date they will deduct funds from.
CAPFIN is unhelpful, unsympathetic and only interested in what comes from your iterest.
Helpful (0)
Replies (2)0
Replies (2)
Capfin's replyOfficial
10 Dec 2019, 12:12Good day Melissa Eksteen
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query swiftly and one of our team members will contact you as soon as possible.
Kind regards,
Customer services
Best regards,
Capfin's reply10 Dec 2019, 12:12
Official
Good day Melissa Eksteen
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query swiftly and one of our team members will contact you as soon as possible.
Kind regards,
Customer services
Best regards,
Capfin's replyOfficial
12 Dec 2019, 07:20Good day Melissa Eksteen
We have investigated the situation and would like to provide you with the relevant feedback.
We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind regards,
Customer Services
Best regards,
Capfin's reply12 Dec 2019, 07:20
Official
Good day Melissa Eksteen
We have investigated the situation and would like to provide you with the relevant feedback.
We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind regards,
Customer Services
Best regards,