SR
Simphiwe R
1 reviews | Active since Aug 2020
01 Apr 2026, 14:38
Do not settle the loan before last installment.
Loan settlement is the worst; my loan was initially supposed to end in May but because I had extra money I decided to pay off my account and guess what? Now they not offering me a loan, because I paid off my loan before the due date???? I called the consultants and asked whether I did a bad move by paying off my loan before the agreed date. And she could not give me a straight answer, more like she was not confident with her answers.
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Replies (2)
Capfin's replyOfficial
01 Apr 2026, 14:53Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply01 Apr 2026, 14:53
Official
Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
Best regards,
Capfin's replyOfficial
01 Apr 2026, 16:04Good day
We appreciate your patience and the opportunity to resolve your query.
Kindly note that Capfin offers loans based on the outcome of an affordability assessment which considers factors such as income and expenses, credit profile and payment behaviour.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We appreciate your patience and the opportunity to resolve your query.
Kindly note that Capfin offers loans based on the outcome of an affordability assessment which considers factors such as income and expenses, credit profile and payment behaviour.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,
Capfin's reply01 Apr 2026, 16:04
Official
Good day
We appreciate your patience and the opportunity to resolve your query.
Kindly note that Capfin offers loans based on the outcome of an affordability assessment which considers factors such as income and expenses, credit profile and payment behaviour.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We appreciate your patience and the opportunity to resolve your query.
Kindly note that Capfin offers loans based on the outcome of an affordability assessment which considers factors such as income and expenses, credit profile and payment behaviour.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,