MM
Moleboheng M
1 reviews | Active since Aug 2023
01 Aug 2023, 12:41
Dissatisfied
I'm very disappointed I app**** for a loan for 6000 and I was told I qualify for 5800. I was pre approved and I submitted my documents and it stated that I was successful. I submitted everything and I was told that I must prepare my bank details and I did. Everything was taken through call now they say credit department did not approve. Why did you approve in the first place? Why was my banking details taken
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Replies (2)
Capfin's replyOfficial
01 Aug 2023, 12:47Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
Capfin's reply01 Aug 2023, 12:47
Official
Good day
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact you shortly.
Sincerely
Capfin Customer Services
MM
Moleboheng M's updateReviewer Update
01 Aug 2023, 13:47Please kindly get back to me regarding my status of not being approved after you've made me agree your terms and conditions. You also did affordability calculator However I was rejected and your credit department takes time to respond can't get hold of them on the call
MM
Moleboheng M's update01 Aug 2023, 13:47
Reviewer Update
Please kindly get back to me regarding my status of not being approved after you've made me agree your terms and conditions. You also did affordability calculator However I was rejected and your credit department takes time to respond can't get hold of them on the call