NK
Nthabiseng K
1 reviews | Active since Sept 2020
25 Sept 2020, 09:58
Dissapointing service
I'm very disappointed in the service I just received from the capfin call Centre.. My account was double debited which was not the agreement.. So when I request to have the call record sent to me.. The response I got from zizipho and her team leader Candice Jacob's was that we will investigate.. They don't care about the inconvenience caused..
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Capfin's replyOfficial
25 Sept 2020, 10:08Good day Nthabiseng Kodisang
Thank you for contacting us with your feedback.
Please accept apologies for any inconvenience caused. An investigation into this matter is underway and we will contact you as soon as we can.
Kind regards
Customer Services
Thank you for contacting us with your feedback.
Please accept apologies for any inconvenience caused. An investigation into this matter is underway and we will contact you as soon as we can.
Kind regards
Customer Services
Capfin's reply25 Sept 2020, 10:08
Official
Good day Nthabiseng Kodisang
Thank you for contacting us with your feedback.
Please accept apologies for any inconvenience caused. An investigation into this matter is underway and we will contact you as soon as we can.
Kind regards
Customer Services
Thank you for contacting us with your feedback.
Please accept apologies for any inconvenience caused. An investigation into this matter is underway and we will contact you as soon as we can.
Kind regards
Customer Services