AJ
Ashleigh J

1 reviews | Active since Jun 2017

03 May 2023, 09:48

DISGUSTINGLY RUDE PEOPLE

calling me for my mother is ridiculous, the more I'm telling these people i dont live with my mother and have no control over whos calls she takes or does not take. My mother says she has spoken to them, what more do they want me to do???? If i get a call again, I will take you to the ombudsman. enough. have no accounts with you. there is no reason you should even have my number. and then your call centre people are rude also, speaking over me as I am trying to explain how i cannot help. DISGUSTING

0
Replies (2)
Capfin
Capfin's reply03 May 2023, 09:52
Official
Good day 
 
Thank you for bringing your concerns to our attention. We will investigate the frequency of the calls and get back to you with a speedy resolution. 
 
We apologise for any inconvenience this may have caused you. 
 
Sincerely
Capfin Customer Services 

Best regards,

Capfin
Capfin's reply03 May 2023, 10:15
Official
Good day 

Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved. 
 
For further assistance, please call us on *** or email ***

Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00 
* Saturday and Public Holidays 08:00 – 13:00 Kind regards 
Capfin Customer Services

Best regards,