Disgusting services

So in the light of Covid19 most people are nto working myself included I'm very disgusted at your call center staff and they way you operate your business, I've never missed a payment unfortunately because I'm not working I don't get an income and awaiting Ters funds your staff keeps harrasing me even when I've email you alesrdy explaining everything all your staff says is well we will report you as a bad payer, like it's upsetting that you don't understand people don't have money to pay you, capfin is the least of my concerns because I have a family and without money my family cannot eet I will never use your services again and next time you call and harrass me I'll record it and make sure you pathetic sevice goes viral No empathy no apology just a simple it's not our problem you must pay PAY HOW WITH WHAT MONEY I offer to set up a payment plan or something till. I'm on my feet when I get to work again but I cannot afford the full installment because my family doesn't even have food to eet up until I get my Ters payment