disgusting service ever

capfin has a pathetic srevice when it comes to customercare,i have ask them to update my credit profile on the bureaus after the have wrongfully listed me on the loan i dont know of.i have spoken to Manager Mev Esther Van Der Merwe through mail ,who referred my matter to Mr Yandisa Tonga who is the ***** administrator, who gave me the worse service ever. he was instructing me to go the bank and get a letter for him to finalize the matter. he has all the resources to investigate the matter he wants me to do the run around. i am unemployed where do i get the money to move rom point a to point b. i am trying to get employment to feed my family.